Privacy Policy
This Privacy Policy explains how Whoop Sells collects, uses and protects personal information when you visit our website, place an order, create an account or contact our team.
Who We Are
Whoop Sells is operated by JV Digital Ventures Ltd, registered in England and Wales, Company No. 17186905.
For privacy questions, you can contact us at: support@whoopsells.com.
Information We Collect
We may collect information you provide when placing an order, creating an account, subscribing to updates or contacting us.
- Name, billing and shipping address.
- Email address and phone number.
- Order details and customer support messages.
- Website usage information, cookies and basic analytics data.
How We Use Your Data
We use your personal information to operate the store, process orders, provide customer support and improve the shopping experience.
- To process and deliver orders.
- To send order confirmations and updates.
- To manage returns, refunds and customer support.
- To improve website performance, security and product discovery.
Payments and Checkout
Payments are handled by trusted payment providers. We do not store full card details on our website.
Payment providers may process payment information according to their own privacy and security policies.
Sharing Information
We only share personal information when needed to run the store and fulfil customer orders.
- Payment processors for secure checkout.
- Shipping and fulfilment providers.
- Website, hosting, email and security service providers.
- Authorities when required by law.
Cookies and Analytics
Our website may use cookies and similar technologies to support essential store functions, remember preferences, measure performance and improve the shopping experience.
You can control cookies through your browser settings. Some features may not work correctly if essential cookies are disabled.
How Long We Keep Data
We keep personal information only for as long as necessary for order management, customer support, legal, accounting and security purposes.
Retention periods may vary depending on the type of information and legal requirements.
Your Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to the use of your personal information.
To make a privacy request, contact us at support@whoopsells.com.
WhoopBot’s privacy note
We only ask for information that helps us run the store, process orders and support customers. Please contact the Whoop Sells team if you have questions about how your information is used.