Terms & Conditions

About Whoop Sells

Whoop Sells is operated by JV Digital Ventures Ltd, registered in England and Wales, Company No. 17186905.

You can contact us at support@whoopsells.com.

Using Our Website

You agree to use this website only for lawful purposes and in a way that does not damage, interrupt or misuse the website, its content, checkout process or customer experience.

We may update, suspend or remove parts of the website at any time to improve performance, security or store operations.

Products and Availability

We aim to show product descriptions, images, prices and availability as clearly and accurately as possible.

Product colours, packaging and details may vary slightly depending on screen settings, supplier updates or product batches.

If a product becomes unavailable after you place an order, we may contact you to offer an alternative, refund or cancellation.

Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products. Your order is accepted when we confirm it and begin processing it.

We may refuse or cancel an order if there is a payment issue, stock issue, pricing error, suspected fraud or other reasonable operational reason.

Prices and Payments

Prices are shown in the currency displayed at checkout. Any applicable taxes, shipping charges or additional fees will be shown before you complete your order.

Payments are processed by trusted payment providers. We do not store full card details on our website.

Shipping and Delivery

Shipping times are estimates and may vary depending on product availability, destination, carrier performance, customs and seasonal demand.

Please check your shipping details carefully before placing an order. Incorrect or incomplete addresses may cause delivery delays or returned packages.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy. You may request a return within the stated return window if your item is eligible.

Some products, including digital products, downloadable content, personalised items, hygiene-related items or final sale products, may not be eligible for return.

Digital Products

Some Whoop Sells products may be digital products, downloadable content or instant-access items.

Where a digital product is made available immediately after purchase, you may be asked to confirm that you want instant access and understand that your cancellation rights may be affected once access or download begins.

Accounts and Security

If you create an account, you are responsible for keeping your login details secure and for activity that occurs under your account.

Please contact us if you believe your account or order details have been used without permission.

Promotions and Offers

Promotional offers, discount codes and sale prices may be changed, paused or withdrawn at any time.

Offers may be subject to availability, expiry dates, product exclusions or other conditions shown at the time of promotion.

Website Content

All website content, branding, images, text, layout and design elements belong to Whoop Sells or are used with permission.

You may not copy, reproduce, resell or misuse website content without permission.

Liability

We aim to keep the website accurate, available and secure, but we cannot guarantee that it will always be uninterrupted or error-free.

Nothing in these terms limits any rights you may have under applicable consumer law.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, legal obligations or customer experience.

The latest version published on this page will apply when you use the website or place an order.

Governing Law

These terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your location provide otherwise.

If there is a dispute, please contact us first so we can try to resolve it fairly and quickly.